FAQ
Does Dean Auto Group buy cars I didn't purchase there? Yes. We buy vehicles of any make and model, whether or not you bought the vehicle from us. You're never required to buy a car from us to sell us yours.
How fast can I get paid for my vehicle? As long as you have your title in hand, we can appraise your vehicle, make an offer, and hand you a check the same day. Most appraisals take only 15 to 30 minutes.
Do I have to bring my vehicle to the dealership? No. We offer free mobile appraisals and will come to you at home or work. Just text, call, or email our buying manager to set up a time.
How is your offer different from an online estimate like Kelley Blue Book? Online tools give you a ballpark based on data that may be weeks old. Our buying manager appraises your specific vehicle against the live, current market, so your offer reflects what it's actually worth today - often more than a generic generator shows.
What kinds of vehicles do you buy? We buy cars, trucks, SUVs, and vans of every make and model, in a wide range of conditions and mileage.
What do I need to bring to sell my car? Bring your vehicle title, a valid photo ID, and any keys, remotes, and service records you have. Having your title ready lets us pay you the same day.
Do I have to trade in for another vehicle, or can I just sell? Either works. You can trade toward a new or used vehicle, or simply sell us your car outright for cash.
Who do I contact to get started? Reach out to Alex Sherman, our buying manager, directly by text, call, or email. He'll set up your appraisal and walk you through every step.
Can Alex appraise my car without me coming in? Yes.
Send Alex photos and details from your phone and he'll give you a remote
appraisal - no visit required. If he needs to see it in person, he'll come to
you at home or work, on your schedule.
Who am I actually dealing with? Alex Sherman,
part of the Dean Auto Group ownership. He handles vehicle buying himself, so
you're working directly with an owner from the first text to the final check.
Special Situations FAQ
Can Alex buy a vehicle from an estate? Yes. Alex
regularly purchases vehicles from estates and works directly with executors,
administrators, and family members. He understands these sales often come
during a difficult time, and he'll handle the process patiently and at whatever
pace works for the family. Reach out and he'll walk you through what's needed
before anything is signed.
How do I sell a vehicle that belonged to someone who
passed away? Vehicles owned by someone who has passed away can usually be
sold by the estate's executor or administrator, or in some cases by a surviving
spouse. The exact paperwork depends on the situation and the state where the
vehicle is titled. Alex has handled many of these sales and will tell you
upfront exactly which documents to gather, so nothing is a surprise. If you're
not sure what you have, contact Alex and he'll help you sort it out.
Can I sell a vehicle if I have power of attorney for a
relative? Yes, in most cases. Alex frequently buys vehicles from family
members acting under power of attorney for a parent, spouse, or relative who is
ill, injured, or unable to handle the sale themselves. Bring or send a copy of
the power of attorney document along with the title information, and Alex will
review what's required before you go any further.
I'm caring for a sick or injured family member who can no
longer drive. Can you help? Absolutely. This is one of the most common
situations Alex handles. If your loved one can't get to a dealership - or you
simply can't leave them - Alex will come to you. He'll appraise the vehicle
wherever it's parked, explain the paperwork clearly, and keep the whole thing
as easy as possible on your family.
Can I sell a vehicle during a divorce or separation? Yes.
Alex works with individuals and couples going through divorce or separation
regularly. If the title is in one person's name, that person can typically sell
it. If it's in both names, or if a settlement or court order affects the
vehicle, Alex will let you know what's needed. He handles these quietly and
professionally, and he can work with each party separately if that's easier.
What if the title isn't in my name? Contact Alex
before you do anything else. Estates, power of attorney, divorce settlements,
and jointly titled vehicles all have a path forward - they just require the
right documents. Alex will tell you exactly what to gather and can often get
answers back to you the same day.
Do you buy vehicles from out of state? Yes. Alex
purchases vehicles titled outside Pennsylvania and is familiar with the
differences in out-of-state title and transfer paperwork. Send him the details
and he'll confirm what's needed for your state.
